Struggling to get your community off the ground? Greg Isenberg’s cold start problem framework can help you find your first 100 true fans—and turn them into your strongest advocates. Greg Isenberg, founder of Capitaly.vc and known for building thriving online communities, offers a practical, step-by-step strategy for solving the cold start challenge.
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In this article, I’ll break down exactly what the cold start problem is, how Greg’s unique seeding strategy works, and why getting those first 100 true fans is the key to unlocking community growth. You’ll also find actionable tips, personal insights, expert lessons, and links to related resources from Capitaly.vc’s blog.
When launching a new online community or product, one of the biggest challenges is the "cold start problem." This means you’re starting with zero traction, no users, and nobody talking about you. Greg Isenberg coined this framework to describe the uphill battle of going from nothing to a lively, self-sustaining space.
Greg’s approach focuses on “seeding” your project with the right kind of early users—not just anyone, but the first 100 true fans who genuinely care.
I’ve studied Greg Isenberg’s career for years. He’s a serial entrepreneur, advisor, and community builder. You might know him from North - bought by WeWork, or as the founder of Capitaly.vc, where he helps startups master the art of community-led growth.
If you want to learn the practical details of startup seeding, follow him on Twitter and read his posts on Capitaly.vc’s blog. (For more about raising capital, see our blog post: Raise Capital at the Speed of AI: How Capitaly.vc Leverages Smart Software.)
Greg Isenberg’s cold start strategy centers on finding and nurturing "100 true fans"—the passionate core of your community.
Why 100?
Kevin Kelly’s 1,000 True Fans theory is well-known, but Greg argues you need far fewer to get liftoff.
It starts with making the “fan profile.”
Greg Isenberg recommends getting highly specific: “Put actual names in your spreadsheet. Reach out personally.”
The best early adopters are already hanging out somewhere. You just need to find them.
For more on uncovering underserved communities, see our post: Build From Zero: Finding Underserved Communities.
This is where most founders freeze. I recommend:
People want to feel seen. Greg’s approach is about making it about them—not about you.
It’s not just about signing up or clicking “like.” A true fan will:
Greg breaks down seeding your community or product into practical steps:
People won’t stick around if there’s nothing to do. Greg emphasizes:
In Greg Isenberg’s view, you have to bootstrap energy until the community gets warm enough to run on its own.
Public acknowledgment is powerful in early stages:
Greg points out that this isn’t about bribery, but community building. Recognition is the fuel of grassroots growth.
Inevitably, some people will ghost. Greg Isenberg’s advice:
Greg recommends giving power, not just perks:
For more on building community flywheels, see our guide: Community Flywheel: Scaling Word-Of-Mouth Growth.
Greg uses real examples to teach:
When launching Islands (later acquired by WeWork), Greg personally reached out to college students who posted in obscure forums. He onboarded 50 in the first week by referencing things they’d written and offering them insider roles.
His key lesson: “The people you make feel special early on end up building the DNA of your brand.”
For related mistakes to avoid, check our blog post: Why Most Communities Fail (& What the Best Do Differently).
Greg is direct on this one: Don’t lead with cash. Intrinsic motivation—status, access, influence—beats money every time for true fans. Over-incentivizing risks attracting opportunists, not loyal community builders.
Capitaly.vc and Greg's team often leverage AI-driven CRM or analytics to:
For how AI is changing fundraising and community, see: How AI is Transforming Early-Stage Venture.
Once your first core is vibrant—with high engagement and internal referrals—gradually loosen access. Invite in “friends of friends.” But never stop treating your first 100 like VIPs—they set the tone.
Certain strategies don’t get enough play:
After years working on this approach, here are some overlooked truths:
Real momentum comes from authentic relationships, not hype or “growth hacks.”
At Capitaly.vc, the team applies Greg Isenberg’s playbook both internally and when advising founders. They:
For more practical, founder-tested frameworks, explore Capitaly.vc’s full blog archive.
Who is Greg Isenberg? He’s an entrepreneur, investor, and community builder known for startups acquired by WeWork and active leadership at Capitaly.vc. What is the cold start problem? It’s the challenge of starting a community or product from scratch—when no one’s present and there’s no momentum. Why focus on 100 true fans, not 1,000? A committed, small group is easier to engage personally and builds meaningful early energy. How should I find my first fans? Identify your ideal member, search niche communities, and do personal outreach. What platform should I use? It doesn’t matter—start wherever your fans hang out most, even if it’s a WhatsApp group or Slack channel. How soon do I scale up? When your first 100 are engaged and inviting others naturally—not before. Do I need a big marketing campaign? No, focus on relationships and utility for your core group first, then amplify. How do I encourage engagement? Ask great starter questions, highlight contributors, and organize micro-events. What if my early fans don’t engage? Keep refining your outreach, seek honest feedback, and continue growing the invite list. Can Greg’s approach work outside tech? Yes, the principles apply to offline clubs, events, or any setting needing critical mass.
Greg Isenberg’s cold start strategy—the art of seeding your community with 100 true fans—is the proven way to solve the cold start problem for any new product, startup, or movement. The real secret? Relentless focus on personal connections, micro-engagement, and treating your early users like partners, not just audience.
If you want to raise capital at the speed of AI or build a world-class community, subscribe to Capitaly.vc Substack now.